Maximum security and long-term investment protection for machine vision projects

IDS Imaging Development Systems GmbH (Germany), a leading manufacturer of industrial cameras, is now the only provider in the industry to offer a voluntary three-year manufacturer’s warranty on all IDS-branded camera series. With this expanded service, IDS is setting new standards for quality, reliability, and long-term investment protection.

The warranty applies to cameras from the uEye, uEye+, uEye Live, uEye EVS, uEye 3D, and IDS NXT series that were purchased directly from the manufacturer or through authorized distribution partners. It is aimed exclusively at business customers and extends the statutory warranty.

Under the voluntary manufacturer's warranty, IDS undertakes to provide one of the following services within 36 months in the event of proven material or manufacturing defects, at no additional cost to the customer:

• Repair of the defective product
• Replacement delivery of a new or equivalent model
• Refund of purchase price if neither repair nor replacement delivery is possible.

Optionally, the manufacturer's warranty can be extended to up to 5 years for an additional fee.